Education and complementary support
HealMe provides education about daily habits and naturopathic and emotional support. General content is not an individual assessment. It does not establish a diagnosis, prescribe medication or replace medical treatment or necessary psychological or psychiatric care.
The Terrain Map and observation tools help organise information about habits, history and experiences. They are not diagnostic tests. Exploring possible causes or associated factors does not establish the medical origin of a symptom; that assessment belongs to appropriately qualified healthcare professionals.
Medical care and emergencies
Do not stop or change prescribed medication, investigations or treatment based on this content. Seek medical advice before introducing supplements, herbs, fasting, dietary restrictions or other changes that may involve contraindications or interactions.
HealMe support and contact channels are not emergency services. Seek prompt medical care for serious symptoms, significant deterioration or a possible emergency rather than waiting for a reply from HealMe.
Children and families
Children’s programmes are for adult parents and caregivers. Individual support concerning a minor requires the involvement of a person legally authorised to represent them. Educational information does not replace paediatric assessment or follow-up.
Results and personal experiences
Outcomes depend on individual circumstances and many other factors. There is no promise to prevent all illness, achieve a cure or remission, or deliver a particular result. A personal account or testimonial does not establish that someone else will experience the same outcome or that support was its sole cause.
Before booking
An email or WhatsApp enquiry does not itself create a booking or purchase. Service scope, total price, sessions, timing, cancellation terms and applicable rights must be agreed before entering a contract.
Where withdrawal rights apply, the conditions and any request for early performance must be clearly explained and expressly recorded. Browsing this website or sending an enquiry does not waive your rights or provide blanket consent to process health information.
Contact and personal information
For an initial enquiry, share only the information needed to ask about services or arrange a time. Avoid sending medical reports, iris photographs or other health information through WhatsApp or initial messages. Where sensitive information is needed, an appropriate channel and relevant privacy information must be arranged beforehand.
WhatsApp and Instagram links open external services governed by their own terms and privacy policies. Questions about personal information and requests to exercise applicable rights can be sent to contact@healme.care. You may also complain to the relevant data protection authority, including the CNIL in France.
Your rights remain
This notice does not exclude HealMe’s legal liability or limit mandatory consumer rights. It does not replace the terms of sale, business identification notices or service-specific privacy information.